|
Sign In to gain access to subscriptions and/or personal tools.
|
Toward Understanding Work Motivation: Worker Attitudes and the Perception of Effective Public Service
Craig Boardman1*
and
Eric Sundquist2
1 Ohio State University
2 University of Wisconsin
* To whom correspondence should be addressed. E-mail: craig.boardman{at}jgippm.ohio-state.edu.
 |
Abstract |
|---|
Government reformers in the United States have recently focused on running public agencies more like private firms by emphasizing economic rewards, such as merit pay. Meanwhile, a body of literature has grown that indicates that public servants respond to factors that financially based reward initiatives tend to ignore. We introduce a new explanatory variable, perceived public service efficacy (PPSE), which quantifies public servants’ perception about the benefit their employing agencies provide the public. We present empirical evidence demonstrating that as PPSE rises—that is, as public servants more strongly perceive their agencies to be benefiting the public—reported levels of role ambiguity decrease, whereas job satisfaction and organizational commitment responses increase.
First published on September 17, 2008, doi:10.1177/0275074008324567
The American Review of Public Administration 2009;39:519.
A more recent version of this article appeared on September 1, 2009
This version was published on December
29, 2008
 CiteULike  Complore  Connotea  Del.icio.us  Digg  Reddit  Technorati  Twitter What's this?
|
|
