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The American Review of Public Administration
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State And Local E-Government

Prospects and Challenges

Kelly D. Edmiston

Georgia State University

This article presents a self-contained yet comprehensive discussion of the prospects of state and local electronic government (e-government), the status of its development across the states and local communities, and the difficult challenges faced in making it a reality. In taking a very broad approach to e-government, the hope is that the analysis helps to bring perspective to the issue and to synthesize a literature that is increasingly becoming a series of disconnected case studies. Although the prospects at all levels of government for improving public services, reducing costs, and enhancing the democratic process are high, e-government has been penetrating state government much more rapidly than local government. The most salient obstacles to full penetration of e-government seem to be proper marketing, privacy issues, equity, and financing.

Key Words: electronic government • digital • Internet

The American Review of Public Administration, Vol. 33, No. 1, 20-45 (2003)
DOI: 10.1177/0275074002250255
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