Advanced Search

Journal Navigation

Journal Home

Subscriptions

Archive

Contact Us

Table of Contents

Click here to sign up for SAGE Journal Email Alerts today!

Sign In to gain access to subscriptions and/or personal tools.
The American Review of Public Administration
This Article
Right arrow Full Text (PDF)
Right arrow References
Right arrow Alert me when this article is cited
Right arrow Alert me if a correction is posted
Right arrow Citation Map
Services
Right arrow Email this article to a friend
Right arrow Similar articles in this journal
Right arrow Similar articles in Web of Science
Right arrow Alert me to new issues of the journal
Right arrow Add to Saved Citations
Right arrow Download to citation manager
Right arrowRequest Permissions
Right arrow Request Reprints
Right arrow Add to My Marked Citations
Citing Articles
Right arrow Citing Articles via Google Scholar
Right arrow Citing Articles via Scopus
Google Scholar
Right arrow Articles by Reid, M. F.
Right arrow Articles by Armstrong, D. J.
Right arrow Search for Related Content
Social Bookmarking
Add to CiteULike   Add to Complore   Add to Connotea   Add to Del.icio.us   Add to Digg   Add to Reddit   Add to Technorati   Add to Twitter  
What's this?

Information Technology Employees in State Government

A Study of Affective Organizational Commitment, Job Involvement, and Job Satisfaction

Margaret F. Reid

University of Arkansas

Cynthia K. Riemenschneider

University of Arkansas

Myria W. Allen

University of Arkansas

Deborah J. Armstrong

Florida State University

This article explores the affective organizational commitment, job involvement, and job satisfaction of an increasingly important segment of the public sector workforce: information technology (IT) employees in state government. We propose a model that explores job characteristics and work experiences variables that together influence affective organizational commitment, job satisfaction, and job involvement. Using canonical correlation analysis, we find that role ambiguity, perceived organizational support, leader—member exchange, and task variety are the independent variables that together explain most of the variance in the affective organizational commitment and job satisfaction of IT employees working for one-state government. In contrast to findings based on private sector IT employees, our analysis does not identify major gender differences. Taken together, these findings advance our understanding of affective commitment and job satisfaction within the public sector and provide agency managers actionable ideas on how to retain valuable IT employees.

Key Words: IT professionals • public sector • job characteristics • job satisfaction • affective organizational commitment • gender

The American Review of Public Administration, Vol. 38, No. 1, 41-61 (2008)
DOI: 10.1177/0275074007303136
Add to CiteULike CiteULike   Add to Complore Complore   Add to Connotea Connotea   Add to Del.icio.us Del.icio.us   Add to Digg Digg   Add to Reddit Reddit   Add to Technorati Technorati   Add to Twitter Twitter    What's this?